Last updated: July 19, 2026
This page explains how CoolFitness users can request deletion of account data and personal health data.
In-App Deletion
When account features are available, CoolFitness should provide an in-app account deletion option in settings. Deleting an account should remove or anonymize personal data according to the app's retention, legal and security requirements.
Email Request
If you cannot access the app or the in-app deletion flow is not yet available, send a deletion request to:
Please include the email address or account identifier used for CoolFitness. Do not include sensitive health details in the initial request.
What Can Be Deleted
- Account profile data.
- Connected provider records stored by CoolFitness.
- Manual health entries.
- Intermittent fasting records.
- Timeline records.
- AI assessment records.
- Imported medical documents and extracted medical document values where retained by CoolFitness.
- Exports generated by the account where still retained.
- Sharing grants.
What May Be Retained
Some limited records may be retained where required for security, fraud prevention, legal compliance, billing records, audit logs, dispute resolution or backup recovery. Retained data should be minimized and protected.
Connected Providers
Deleting CoolFitness data does not automatically delete data held by Apple Health, Android Health Connect, wearable providers, app stores, payment providers or other third-party services. You may need to manage those records directly with the relevant provider.